Betkong Terms & Conditions – Full Version

Betkong (also known as bundles.bet) is an internationally licensed online betting and gaming platform that offers Sports Betting, Live Casino, and other gaming services to users in Bangladesh and around the world.

These Terms & Conditions form a legally binding agreement between betkong and its users. Continued use of the platform constitutes your acceptance of these terms. If you do not agree with any part of these terms, please discontinue use of this platform.

Betkong reserves the right to modify, amend, or update these terms at any time. Any changes will be notified on the website along with the effective date.

To open an account with betkong, the following conditions must be met:

• You must be at least 18 years must be.
• Online betting must not be prohibited by law in your country of residence.
• Only one account may be registered per person.
• All information provided at the time of registration must be accurate and truthful.
• You must not be the owner of any previously banned betkong account.

After registration, you may be asked to submit identity verification, proof of address, and proof of payment method as part of the KYC (Know Your Customer) process. Failure to provide these documents within the specified timeframe may result in withdrawal suspension.

Keeping your account password and login credentials confidential is solely your responsibility. Sharing your account with anyone else is strictly prohibited.

Betkong supports deposits and withdrawals via Bangladesh's leading mobile banking services – Mobile Pay, Nagad, and Rocket. The following limits apply to each payment method:

Withdrawals must be made using the same payment method used for the original deposit. Withdrawals to third-party accounts are strictly prohibited.

Betkong does not charge any fees or commissions on transactions. However, your mobile banking provider's own charges may apply, which are beyond betkong's control.

Betkong offers a variety of bonuses and promotional offers. Each bonus has its own terms, and compliance is mandatory. General bonus rules are outlined below:

• Each user is eligible to claim each promotion once only.
• Bonuses cannot be withdrawn directly — wagering requirements must be met first.
• The minimum odds for wagering requirements must be 1.50 or higher.
• More than one bonus cannot be active at the same time.
• Betkong reserves the right to modify or cancel its bonus program at any time.
• Any attempt to claim bonuses through fraudulent means will result in immediate account suspension.

The welcome bonus is exclusively for new members making their first deposit. Reload bonuses are issued on a weekly or monthly basis, with full terms available on the relevant offer page.

The following rules apply to all bets placed on betkong at all times:

• Once a bet is confirmed, it cannot be changed or cancelled.
• During in-play betting, markets may be temporarily suspended.
• If an event is cancelled, all wagers will be refunded.
• Betkong reserves the right to void any bet placed at incorrect odds due to a technical error.
• Placing opposing bets on the same event across multiple accounts (arbitrage betting) is strictly prohibited.
• Maximum win limits may vary by event and are stated on the respective page.

Betkong offers Sports Betting alongside Live Casino, slots, and fishing games. Each game has its own rules, which you should read before playing. All game outcomes are controlled by RNG (Random Number Generator) technology and are regularly audited by independent third parties.

The following activities are strictly prohibited on betkong and will result in permanent account closure:

• Multiple Accounts: Opening multiple accounts under the same person's name.
• Bonus Abuse: Attempting to collect bonuses through artificial or fraudulent means.
• Arbitrage Betting: Placing opposing bets on the same event across multiple accounts.
• Money Laundering: Using funds obtained from illegal sources on the platform.
• Third-Party Betting: Placing bets on another person's account or on behalf of someone else.
• Hacking or Cracking: Attempting unauthorized access to the system.
• False Information: Providing false or inaccurate information during registration.

Betkong reserves the right to close or suspend any account without prior notice for any of the following reasons:

• Violation of the Terms and Conditions.
• If there is suspicion of fraudulent activity.
• Failure to complete KYC verification.
• Extended inactivity of more than 12 months.
• By court order or directive from a regulatory authority.

Users may also request account closure at any time. In such cases, the remaining balance (excluding bonuses) will be refunded after all applicable conditions have been verified.

Betkong firmly believes that gaming should always be a form of entertainment — never a primary source of income. We encourage all users to play responsibly.

Betkong provides the following tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a daily time limit on how long you play.
• Loss Limit: Automatically stopped upon reaching a set loss limit.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Self-exclude for a period of 6 months up to permanently.

Betkong places the highest importance on protecting users' personal information. Data collected at registration is used solely for the following purposes:

• Account verification and management.
• Payment processing and security verification.
• Compliance with legal and regulatory obligations.
• Providing customer support.
• Sending personalized offers and promotions (with your consent).

Personal information is not shared with third parties, except where required by legal obligation or court order. For more details, Privacy Policy Read.

If you have a concern regarding any betkong service or decision, please follow the process below:

• Step One: Contact our customer support via live chat or email. Most issues are resolved within 24 hours.
• Step Two: If your issue isn't resolved through support, submit a formal complaint via email. You'll receive a response within 7 business days.
• Step Three: If the matter remains unresolved through the above process, a complaint may be escalated to betkong's licensing authority.

In case of any dispute, betkong's recorded data and logs will be considered as final and conclusive evidence.

Betkong reserves the right to modify these terms and conditions at any time. For significant changes, a notice will be posted on the website at least 7 days in advance.

If you continue using betkong after any changes to these terms, you will be considered to have accepted the updated terms. If you do not agree with the changes, you will have the option to close your account.

These terms were last updated in January 2026. Check this page regularly for future updates.